Shipping policy

Shipping Policy

Thank you for shopping with Furr Baths! Please review the information below regarding order processing and shipping times.

Order Processing

All orders are processed within 2-3 business days (excluding weekends and holidays) after payment confirmation. You will receive a confirmation email once your order has been placed, and a separate shipping confirmation email with tracking information once your order has shipped.

Shipping Times

Once processed, orders typically arrive within 7-10 business days. Please note that processing time is separate from shipping time — total delivery time from order date to arrival is generally 9-13 business days.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking

Once your order ships, you'll receive a tracking number via email so you can follow your package's journey to your door.

Shipping Delays

Furr Baths is not liable for delays caused by circumstances outside our control, including but not limited to customs processing, weather events, or carrier delays. If your order is significantly delayed, please reach out to our support team and we'll do our best to assist.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. Furr Baths is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us as soon as possible and we'll try to update it before it ships.

Lost or Stolen Packages

Furr Baths is not responsible for lost or stolen packages confirmed as delivered to the address provided at checkout. If you believe your package was lost or stolen, please contact your local carrier or file a claim.

Questions?

If you have any questions about your order or this policy please contact us!