Refund policy
Got it — no refunds, no 60-day guarantee. Here's an original refund/return policy built around that (not copied from their page):
Refund Policy
Thank you for shopping with Furr Baths. Please read our policy carefully before making a purchase.
All Sales Are Final
Due to the nature of our products, we do not offer refunds on completed orders. Once an order has been placed and processed, it cannot be canceled or refunded.
Defective or Damaged Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at furrbaths@outlook.com with your order number and a photo of the issue. We will review each case individually and, at our discretion, offer a replacement or exchange for items that are confirmed to be defective or damaged in transit.
Order Cancellations
Once an order has been submitted, we are unable to guarantee cancellation, as orders are processed quickly. If you need to request a cancellation, contact us immediately at furrbaths@outlook.com — we'll do our best to accommodate the request if the order has not yet shipped, but cannot guarantee it.
Incorrect Orders
Please double-check your order details (size, color, quantity) before completing checkout. Furr Baths is not responsible for customer-entered errors and cannot offer refunds or exchanges for orders placed incorrectly by the customer.
Non-Returnable Items
All products are final sale and non-returnable, except in cases of confirmed manufacturer defects as outlined above.
Questions?
If you have any questions about this policy, please reach out to us at furrbaths@outlook.com before placing your order.